Download Our Free How to Talk About Value With Clients Using Impact Maps Deck
A set of slides from our webinar on how to use Impact Mapping to guide conversations about value with clients.
- 3 basic types of client value
- How to measure client value
- The power of “So what?”
- Benefits Arise in the Use
- Why? Who? How? What?
- How the conversation becomes strategic and tactical
- The 7 steps of the Impact Mapping process
- Aim, actors, impacts and features
- 6 steps to guide the conversations towards value, and away from features
- Managing change through build-measure-learn
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